Welcome to dbx.com.cn | FAQ

Customer Benefits
>>Registered Customer Rights

First Transaction Discount Offer: For your first order, if your order amount exceeds US$5,000, you can obtain an extra discount.
Rebate Sample Cost——We generally do not provide free samples. If you need it, you can first place a sample order to experience the products and the services. When the amount of your next order exceeds US$5,000, we can directly deduct your previous samples fee from the total amount of this order. (Equal to free trial samples.)
Regularly obtain market dynamics information and product details that are pushed by DBX: .grasp market dynamics and seize the market/business opportunities first.


>>How to Receive Registration Rights?

Step 1 . Become a registered user of the official website
Registration Guide:

Find the login/register button in the upper right corner of the DBX homepage.
Click "Join".
In the "registration" column of the right, fill in your information in turn (the more detailed the information you fill in, the more targeted and more efficient the service we can provide for you).
Finally, click "Submit".
Step 2 . After registration, our customer service will contact you to help understand the product and claim the rights, or you can place an order directly on the official website, and we will give a discount on your first order that is eligible for the rights.


>> SVIP Rights








>>How To Become an SVIP

You can automatically become an SVIP when you reach the monthly purchase amount of a super member (please contact your customer service for details of the specific monthly purchase amount and more benefits).



>>How To Obtain SVIP Rights

If you are an unregistered user, please fill in the registration information in detail. After filling in, our customer service will contact you immediately and guide you to receive the SVIP rights.
If you are already a registered user/customer of DBX, please contact your exclusive customer service directly to receive it.



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